Spark Driver Background Check Mistakes and Reasons for Deactivation
Becoming a Spark driver is a great opportunity to earn income on your schedule - but many drivers face unexpected hurdles when their Spark account is deactivated due to issues with the Spark driver background check. Whether you're applying for the first time or have been on the platform for a while, understanding how the background screening process works and what can go wrong is critical to protecting your ability to work.
In this article, we’ll break down the Spark driver background check requirements, common errors that lead to wrongful deactivations, and how to respond if it happens to you.
What Are the Spark Driver Background Check Requirements?
To ensure safety and trust for its customers, Spark (a Walmart delivery partner) requires all delivery drivers to pass a background check. These checks are usually processed by third-party agencies like Checkr, and occasionally Sterling or First Advantage.
Here’s what’s typically reviewed:
Criminal history (felonies, misdemeanors, arrests, warrants)
Motor vehicle records (MVR), including license status and traffic violations
Identity verification, including Social Security number validation
Previous driving-related offenses like DUIs, reckless driving, or suspended licenses
The Spark driver background check requirements are fairly strict - serious criminal charges or a poor driving history may disqualify you from delivering.
How Long Does a Spark Background Check Take?
A common question among applicants is: how long does the Spark background check take?
Typically, background checks take between 1 to 7 business days, but delays can occur due to:
Incomplete or incorrect information submitted by the applicant
Delays in retrieving court records or DMV data
Issues verifying identity or Social Security number
If you're stuck waiting, you can track your Spark background check status through Checkr’s Candidate Portal, which updates in real time.
Common Background Check Errors That Lead to Deactivation
Unfortunately, many Spark drivers are deactivated or denied approval due to background check mistakes. These can include:
Mistaken Identity or Mixed Files
Checkr and other agencies sometimes match the wrong criminal record to your name—especially if someone with a similar name or birthdate has a criminal history.
Outdated Case Information
Cases that were dismissed, sealed, or resolved may still appear as “pending” or active because the agency hasn’t updated its database.
Incorrect License Status
In some cases, your driver’s license may be flagged as suspended even though it is valid. This often happens when someone moves to a new state and the system fails to update the active license correctly.
Failed SSN Trace
If the agency cannot verify your Social Security number, your background check may not process at all, leading to an automatic denial or Spark account deactivation.
What to Do If Your Spark Account Is Deactivated
If your Spark account was deactivated due to a background check error, here’s what you should do:
Review Your Background Report
You are legally entitled to a copy of your background check. Look for discrepancies, outdated cases, or incorrect records.
Don’t Rely on Disputes Alone
While you can file a dispute with the background check agency, this often doesn't fix the root issue—especially when data vendors are involved. Many errors reappear later with other platforms.
Consult a Fair Credit Reporting Act (FCRA) Attorney
If your deactivation is due to a false or inaccurate background check, an FCRA attorney can help correct the report and file a legal claim. You may be entitled to compensation for lost income and emotional distress, and you don’t pay any legal fees out of pocket - those are paid by the background check agency if you win.
Final Thoughts
A Spark driver background check should be accurate, fair, and up-to-date. But when background check agencies get it wrong, it can cost you your livelihood. If your Spark account was deactivated because of an error, don’t assume there’s nothing you can do. You have rights - and you may be able to take legal action to fix your report and get compensated.
Conclusion
A Checkr consumer report is a critical document used by employers, gig platforms, and others to evaluate your background for safety and trustworthiness. While it provides valuable information, mistakes in the report can cause serious consequences, including wrongful denials of employment or gig work. Understanding what a Checkr report entails, how it’s used, and your rights to access and dispute information empowers you to take control of your background screening process. Always be proactive - review your Checkr report regularly and act swiftly if inaccuracies arise to protect your opportunities and reputation.