Yes. If Checkr reported false, outdated, or mixed-up information that caused you harm, like job or housing denial, you can file an FCRA lawsuit and may be entitled to compensation.

You may sue Checkr for reporting criminal records that aren’t yours, failing to update dismissed or expunged charges, or providing inaccurate driver’s license status or SSN trace errors.

You can dispute your background check through the Checkr Candidate Portal, but results are often automated and unreliable. Legal action is more effective for resolving serious errors.

“Consider” means Checkr flagged potentially disqualifying information. DoorDash or Spark will review the report and decide whether to proceed, but no final decision has been made yet.

Disqualifications may include recent felonies, DUIs, sex offender status, multiple traffic violations, or a mismatched identity showing someone else’s criminal record on your file.

Typically, 3–7 business days. Delays may happen due to identity mismatches, court verification lag, or issues with uploaded documentation.

If you see “DoorDash background check failed,” it may be due to errors in your Checkr report. Checkr may list charges that aren’t yours or outdated data.

Yes. If you were deactivated due to a background check error, you may have grounds for an FCRA lawsuit. Lost income and emotional distress are valid damages.

You can file a dispute through Checkr, but if the issue is serious or recurring, consult an FCRA attorney. Legal action ensures the error is corrected at the data vendor level.

This means Checkr couldn’t match your SSN to your identity, often due to typos, outdated records, or system mismatches. This can cause your report to fail or be incomplete.

First, request and review your Checkr report. If there are any inaccuracies, contact an FCRA attorney immediately. You may be able to restore your account and seek compensation.

Checkr pulls from national databases and many county courts, but they do not verify every piece of data directly with the courts—this leads to mistakes and outdated info.

This is a common issue. If dismissed charges are older than 7 years, they should not appear on your report. Their presence may be grounds for a Checkr lawsuit.

If your report shows crimes, driving violations, or identifiers that don’t belong to you, your file may be “mixed.” This is a serious error and often leads to legal claims.

Yes. Once your background report is corrected, the agency must send the updated report to the platform. Many drivers are reinstated after legal intervention.

Not unless you take legal action. You may be entitled to actual damages, statutory damages (up to $1,000 per violation), and attorney fees under the FCRA.

Many disputes are handled by automated systems with limited review. If you’ve submitted evidence and still get denied, it’s time to escalate with a consumer attorney.

Yes, if the denial was based on incorrect information provided by Checkr. They are legally obligated to report only accurate, up-to-date, and verifiable information.

Absolutely. Checkr is used by DoorDash, Uber, Lyft, Spark, Instacart, and more. An error in one report can follow you across platforms unless it’s corrected legally.

Under the FCRA, you have 2 years from the date you discover the error, or 5 years from the date of the violation, whichever comes first.

DoorDash background checks typically take 5 to 10 business days, but delays can happen due to court backlogs, identity verification issues, or high application volume.

Yes, DoorDash conducts background checks through a third-party service (usually Checkr) as part of its driver onboarding process.

DoorDash usually reviews the past 7 years of your criminal and driving history, though this may vary depending on state laws and the severity of offenses.

DoorDash performs periodic re-checks, typically once a year, but can also run one at any time based on safety concerns or policy updates.

Delays can be caused by:

Incomplete or incorrect personal informationCourt closures or processing delaysIssues verifying your identity or Social Security number

Yes. DoorDash reviews felony records and may deny applicants based on the severity and recency of the offense.

As of 2025, most DoorDash background checks are still completed within 5–10 business days, though applicants in states with slower court systems may experience delays.

An Uber background check usually takes 3 to 10 business days, though it can take longer if court records or identity documents are delayed.

Uber usually reviews records from the past 7 years, focusing on criminal offenses, DUIs, and driving violations. State laws may vary.

Yes. Uber conducts initial checks and annual rechecks, and may also initiate one at any time based on policy or behavior reports.

Checkr is a third-party background screening company used by gig platforms like Uber, DoorDash, Instacart, and Lyft. It provides criminal record checks, driving history reviews, identity verification, and employment history reports.

Yes, Checkr is a legitimate and widely used background check company based in San Francisco. It serves large clients in the gig economy and complies with the Fair Credit Reporting Act (FCRA).

A Checkr background check usually takes 3 to 10 business days, but delays can occur due to court processing times, identity verification issues, or holidays.

“Consider” means the report returned information (e.g., criminal or driving records) that requires the employer’s review. It doesn’t mean you're disqualified—only that the hiring party must decide how to proceed.

You can reach Checkr via their Help Center or log in to your Candidate Portal at candidate.checkr.com.

There’s no direct candidate support line. Instead, use the official contact options provided on help.checkr.com.